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Ruba Faisal khan
Learner
(2)
7
Resume
riipen resume ruba faisal khan.pdf
Portals

Skills

Research 4 Artificial intelligence 2 Business objectives 2 Communication 2 Customer engagement strategy 2 Customer service 2 Data analysis 2 Innovation 2 Operations 2 Strategic planning 2

Latest feedback

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KEVIN HOLMES
CEO
May 26, 2025
Individual endorsement
Business objectives Customer service Customer engagement strategy Artificial intelligence Operations Innovation Research
Ruba Faisal Khan demonstrated excellent research and analytical skills during her internship at Square Root Technologies. Her comprehensive report on AI-powered customer service solutions showcased her ability to distill complex information, evaluate technology options, and present actionable recommendations. Ruba’s attention to detail, clarity in communication, and professionalism made her a valuable contributor to our team. If you require further information, please feel free to contact me: Kevin Holmes Chief Vision Officer, MerchantConnect kholmes@squareroot.technology
Learner feedback
Business objectives Customer service Customer engagement strategy Artificial intelligence Operations Innovation Research
Ruba, you’ve delivered a strong, actionable report that balances technical depth with business relevance. For future projects, try to link your research even more closely to the company’s unique context and strategic goals, and consider visual aids to support your recommendations. Keep up the great work—your analytical skills and attention to detail are clear assets!
Advance Ontario
Advance Ontario: April 2025 Cohort
Advance Ontario
Square Root Technologies
AI-Driven Customer Service Enhancement
Square Root Technologies
Danielle Bourdin
Employer
September 4, 2025
Individual endorsement
Strategic planning Communication Research Data analysis
We were pleased to work with Ruba through the Riipen program. She approached the project with professionalism and initiative, quickly building an understanding of our organization and the scope of the work. Ruba required minimal oversight, communicated clearly, and managed her time effectively to deliver the final project on schedule. Her research and analytical skills were evident throughout, and her final outreach strategy was well-structured and thoughtfully prepared. We believe these qualities will serve her well in future professional roles, and we are happy to endorse her work.
Learner feedback
Strategic planning Communication Research Data analysis
Ruba really took a deep dive into understanding our business, and this was evident in her final submission. She took time to understand the intricacies of our work, our community, and the challenges unique to our sector. Throughout the project, Ruba demonstrated strong research skills and a genuine curiosity to ensure her work was not only accurate but also meaningful to us. She required very little oversight and worked independently, which made the process smooth and efficient on our end. From the beginning, Ruba showed that she could take initiative—asking clarifying questions up front, setting her own timelines, and following through without needing constant check-ins. Her final deliverable was thoughtful, well-structured, and clearly reflected the effort she put into learning about our organization. The only feedback we would provide is that the document felt like it was missing a final summary to tie it all together. Overall, Ruba exceeded our expectations. She approached this project with professionalism, insight, and care, and we are confident the skills she demonstrated here will serve her well in any future endeavor.
Riipen Level UP 🚀
Level UP July 2025 Cohort
Riipen Level UP 🚀
Alberta's Dayhome Support Network
Data-Driven Outreach Strategy for ADSN
Alberta's Dayhome Support Network

Achievements

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Level UP Project Completed
Issued by Level UP July 2025 Cohort
Awarded for the successful completion of a Level UP project in collaboration with Riipen, demonstrating applied skills and real-world experience.
Jul 6, 2025
Project Participant Level 2
Issued by Riipen
The Project Participant Level 2 achievement is awarded to learners who are starting their second project, demonstrating their commitment to growing experience through work-integrated learning.
Jul 3, 2025
Work-Integrated Learner
Issued by Riipen
The Work-Integrated Learner achievement is awarded to learners who applied their skills to a real-world problem by completing a project for an external partner. These learners provided real benefit to businesses while developing experience.
May 24, 2025

Recent projects

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Square Root Technologies
Square Root Technologies
Richmond Hill, Ontario, Canada

AI-Driven Customer Service Enhancement

Square Root Technologies aims to elevate its customer service operations by integrating advanced AI-driven software solutions. The project involves identifying and evaluating AI tools that can streamline customer interactions, improve response times, and enhance overall customer satisfaction. The goal is to align these tools with the company's business objectives and customer engagement strategies. Learners will conduct research on current AI technologies in customer service, analyze their potential impact, and recommend the most suitable options for implementation. This project provides an opportunity for learners to apply their knowledge of AI and customer service strategies in a practical setting, ensuring that the proposed solutions are both innovative and feasible.

Matches 1
Category Artificial intelligence + 4
Closed
Alberta's Dayhome Support Network
Alberta's Dayhome Support Network
Calmar, Alberta, Canada

Data-Driven Outreach Strategy for ADSN

Alberta's Dayhome Support Network (ADSN) aims to enhance its outreach efforts to increase awareness and engagement among private dayhome providers in Alberta. The current challenge is that many dayhome providers are unaware of the programs, events, and resources offered by ADSN. This project seeks to develop a data-informed outreach strategy that effectively targets and engages these providers. By analyzing existing data and identifying key trends, the project will enable ADSN to tailor its communication and outreach efforts to better meet the needs of dayhome providers. The ultimate goal is to boost participation in ADSN's offerings, thereby strengthening the network and support available to dayhome providers across Alberta. - Analyze current outreach efforts and identify gaps. - Research and identify key trends and preferences among dayhome providers. - Develop a strategic plan to enhance communication and engagement. - Propose methods to measure the effectiveness of the new outreach strategy.

Matches 1
Category Data analysis + 2
Open